John Huddleston's sponsor's mark

 

Terms and conditions

If you have any problems, please give me a call and I'm sure we can sort them. However, for legal reasons, my formal terms and conditions are below.

  1. Goods will only be despatched when full payment has been received and cleared.
  2. Any personalised item will be repaired or replaced only if there is a problem with the manufacture and it cannot be otherwise exchanged or a refund given. You must pay the cost of returning the item using packing equivalent to that in which I despatched it to you. I advise you to use a tracked delivery service.
  3. Any other items may be returned for exchange or refund in accordance with the Distance Selling Regulations, provided they have been treated with care and have not been used or worn. You must return the items to me within ten working days. You must pay the cost of returning the item using packing equivalent to that in which I despatched it to you. I advise you to use a tracked delivery service.
  4. Guarantee - I guarantee my workmanship for 12 months provided it has been used or worn sensibly. You must pay your costs of return to me.
  5. My contract with you is only concluded when I have confirmed the item is available and have received a deposit or full payment. I will not send a substitute item without consulting you first.
  6. VAT - I do not charge VAT.